I sew each item per order. Lead-time is typically 2 weeks. If different, it will be posted on the product page. Items are sewn on a first-in first-out basis. No rush orders. As soon as your products are all sewn you will receive notification that the item has shipped along with a tracking number.
Shipping to the US
I ship to all US locations for $5.00 per order. Orders with 4 or more items will require signature for delivery.
Shipping is via USPS. Once shipped, packages typically take 2-3 business days depending on your location.
Shipping outside the US
I ship to virtually any address in the world for $20.00 per order. Depending on the country your shipment will arrive in 6 - 15 days from the ship date. You will be responsible for import taxes or customs fees. If packages are un-deliverable or sent back to me, you will be charged for shipping again to resend it.
I do not accept international returns.
You may return clean items within 30 days of delivery. I will replace or refund items if they are defective. Store credit will be issued for sizing issues or other return reasons. Store credit is given after I receive and inspect your item. If you request replacement, you will receive confirmation of your new order via email. Refunds are given after I receive and inspect the item. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes me to process your return once I receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
You will be asked for your order number and zip code. Both can be found on all email confirmation messages and the receipt that ships with your gear.