I sew each item per order. Lead-time is typically 2 weeks. If different, it will be posted on the product page. Items are sewn on a first-in first-out basis. No rush orders. As soon as your products are all sewn you will receive notification that the item has shipped along with a tracking number.
Shipping to the US
I ship to all US locations for $5.00 per order. Orders with 4 or more items will require signature for delivery.
Shipping is via USPS and ships from the Chicago suburbs. Once shipped, packages typically take 2-3 business days depending on your location.
I ship to virtually any address in the world for $20.00 per order.
Depending on the country your shipment will arrive in 6 - 15 days from the ship date. You may be responsible for import taxes or customs fees.
I do not accept international returns.
You may return clean items within 30 days of delivery. Refund will be issued if the item is defective. Store credit will be issued for sizing issues or other return reasons. You can always request for the item to be replaced.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes me to process your return once I receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. I'll notify you via e-mail of your refund once we've received and processed the returned item.